Grievance Procedure

If you have a question regarding work procedures, job duties, personnel policies or interpretations thereof, or any other matter regarding your employment with The Arc, you are encouraged to ask your immediate supervisor for assistance in better understanding the matter. Your immediate supervisor will provide you with a response within three (3) days of your contact. If you have further questions, you are encouraged to utilize an appropriate chain of command by then presenting the matter in writing to the appropriate Department Director, or the Human Resources Director. The Department Director or the Human Resources Director will respond to your concern within five (5) days of receipt of that written concern.

After following these steps, if you should continue to have concerns/questions regarding personnel matters that relate to you, then you may present your concerns in writing to the Executive Director. The Executive Director will follow-up with you within five (5) days.

In the event that you feel that the Executive Director does not satisfactorily resolve your concern, the final step in this process will be an opportunity for you to present your concerns to the Executive Committee of the Board of Directors. Again, your request must be timely and in writing. The Executive Committee will review your concern and all prior attempts at resolution, and render a final decision that will be communicated to you in writing, within thirty (30) days. The decision of the Executive Committee is final.

Current employees as necessary and appropriate may utilize the above grievance procedure. It will not be applicable to situations involving involuntary separation from employment.

From time to time you may have concerns or questions about our operations and procedures. Please contact us at 180 Kriders Church Road, Westminster, MD 21158 or 410-848-4124, or using the form below, with any grievances, concerns, or reports of alleged fraud or waste.

Concern Submission Form

Contact Us

  • 180 Kriders Church Road • Westminster, Maryland

  • 410-848-4124 • 410-876-2422

  • 410-876-5317 (fax)

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