From time to time you may have concerns or questions about our operations and procedures. Please contact us at 180 Kriders Church Road, Westminster, MD 21158 or 410-848-4124 with any grievances, concerns, or reports of alleged fraud or waste, or simply fill out the form below.

Click Here for Our Grievance Procedure >>

We are committed to ensuring that no person is excluded from participation in or denied the benefits of the transit services we offer. This policy is consistent with the requirements of Title VI of the 1964 Civil Rights Act.

If you believe you have been subjected to unequal treatment because of race, color, or national origin, then you have the right to file a formal complaint.

Complaints may be filed within one hundred-eighty (180) days following the date of the alleged discriminatory action. Requests for more information or complaints may be submitted by mail, telephone, or e-mail. The contact address and telephone are at the bottom of this page. E-mail complaints may be submitted using the online form on this page.

Click Here to Submit Your Comment or Concern >>